Ordering is easy

Please read below about packaging and posting, turn around time, shipping and return policy, then fill in our Online Order Form and click on Send.  We aim to email you within 24 hours to discuss payment options.

International customers will be sent an email with a Paypal 'Pay Now' link.
Australian customers can choose to pay with Paypal, via credit card over the phone or a direct bank deposit. 

Packaging and Posting

For Registered Post with delivery confirmation via Australia Post to anywhere in Australia we charge $9.  For International Airmail to any destination around the world the charge is $10.  For Registered International Post to anywhere in the world the charge is $22.  We securely package your purchase at no cost to you.

Turn Around Time

Your order will leave here the day payment is received.  Please contact us if you have any enquiries.  We are here to help.

International Shipping

International clients may incur extra costs due to taxes or custom duties applicable to their country.  These charges are the client's responsibility.  Please check with your country's Customs office what the additional costs might be prior to buying.  These charges are normally collected by the delivering company or when you pick the item up.  Please do not confuse these costs for additional shipping charges.  We have no control over any delays that may occur as a result of your country's Customs processes.  The parcel will be marked with the correct value for customs purposes.

Gayetha Designs Return Policy

Buying online from Gayetha Designs is no risk shopping!  If you are not delighted with your Gayetha Designs jewellery, then we are happy for you to return the item and you will be refunded your purchase price.  In that case, could you please notify us via email as soon as possible, cover the cost of the postage fees, and return the item in the condition that you received it within 7 days of receiving the item.

Naturally, if your item is poorly constructed then we will refund or exchange the item.  We aim to maintain a very high standard but if something escapes our attention then we will correct it. 

Gayetha Designs cannot be held responsible for any damage that may occur during transit.  All items are packed carefully to help their journey and there have been no problems thus far.  Australia Post are generally very good.  However, they too can experience issues.  If this is a concern to you, please request 'Registered Post' Insurance when we send the item to you and/or when you send it back.